Frequently Asked Questions
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General FAQ's
What Day Is Trash Pick-Up For Residential Customers At Northstar?

Northstar CSD coordinates refuse services on behalf of customers within the Northstar community with Tahoe Truckee Sierra Disposal (TTSD).  

Curbside collection occurs each Monday, regardless of weather or the pick-up day falling on a holiday.

TTSD requests all refuse be placed to the curb prior to 7 a.m. non-holiday; 6 a.m. holiday the day of pick-up.

Refuse can be securely stored in a bear box prior to day of pick up; Open containers should only be placed out at the curb the morning of pick up, to prevent the threat of access by wildlife.

I Am A New Customer. How Do I Notify You About The Ownership Change?

As a new customer of the Northstar Community Services District (NCSD), you will need to complete a Notification of Ownership Change form. The form can be delivered by email, mail, or fax; all methods are provided at the top of the form. This form can be completed by either the buyer or the seller. 

Billing And Payments
How Do I Opt For Electronic Statements And Autopay?

Northstar CSD customers can opt for electronic statements and autopay once registered with the NCSD Customer Portal.

Please ensure you open the verification email once you have completed the registration form. 

Without doing so, you will not have full online access that includes electronic statements and autopayment options.

I Am A Customer In The Northstar Community. What Are My Current Water and Sewer Rates?

Northstar residential water customers are billed as single family connections, with 1" or less meters a base rate that is broken down further into an operating and capital. Each customer is billed for consumption per 1,000 gallons used. The consumption fee is also broken down further into an operating and capital charge. Please click here to view the current rate schedule for Northstar water customers.

Northstar residential sewer customers will see sewer services billed to their annual Placer County Tax Bill. Please click here to view the current rate schedule for Northstar sewer customers. 

I Am A Customer In The Martis Camp, Lahontan, Or Schaffer's Mill Communities. What Are My Current Water Rates?

Martis Camp, Lahontan, and Schaffer's Mill residential water customers are billed as single family connections, with 1" or less meters a base rate that is broken down further into an operating and capital. Each customer is billed for consumption per 1,000 gallons used. The consumption fee is also broken down further into an operating and capital charge. Please click here to view the current rate schedule for Martis Valley water customers.

District Board Of Directors
When And Where Are The District Board Meetings Held?

The District holds board meetings on the 3rd Wednesday of every month. The meetings are held at the Northstar Community Services District Administrative Offices located at 900 Northstar Drive, Truckee, CA 96161. Click HERE to view our Board Meeting calendar.